Our Promise

We are passionate about your experience on our website and the content we provide here. Selecting a hotel can be daunting, and we strive to make that process a little easier by painting a true picture of what we are about. From the pictures of our staff to the blog posts written by them, what you see here is genuinely who we are.

If you are shopping around and see a different offer for The Lenox on another site, let us know and we will make it right. We would be honored to be your home in Boston!

[email protected] | 800.225.7676

We Got Your Back Mother Nature

Whether launching the nation’s first linen re-use program, transforming an entire floor of guest rooms to hypo-allergenic for allergy sufferers, or installing the first commercial electric vehicle charging station, rest assure that our Green Team is continuously implementing non-intrusive, awareness-building initiatives to strengthen our ongoing sustainability.

We’ve implemented more than 100 eco-friendly practices to make our hotel, restaurants and Earth a better place. Below is a quick overview of our ever-growing list of eco-savvy practices.


  • Boston’s FIRST privately owned, curb-side, GE Electric Vehicle Charging Station
  • Energy efficient boilers and cooling towers reduce gas consumption by 30%
  • Compact Fluorescent Bulbs throughout building


  • Filtered water and ice stations on each floor with fresh water reduce the need for bottled water
  • Linen and towel reuse cards to reduce electricity, water and detergent consumption
  • Low-flow toilets, shower heads, and aerators in stalled in all rooms


  • In-room and lobby recycling bins
  • Recycling of toner cartridges, paper, plastic, glass, metal, batteries, tyvek envelopes and CFL’s
  • 60 tons of brick, mortar and terra cotta recycled as part of historic façade renovation

See Full List

Learn more about these and other green initiatives by contacting our resident green guru at 617.421.4915.