Our Promise

We are passionate about your experience on our website and the content we provide here. Selecting a hotel can be daunting, and we strive to make that process a little easier by painting a true picture of what we are about. From the pictures of our staff to the blog posts written by them, what you see here is genuinely who we are.

If you are shopping around and see a different offer for The Lenox on another site, let us know and we will make it right. We would be honored to be your home in Boston!

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COOP’s MicroCreamery

COOP’s MicroCreamery

An electrical engineer turned hospital administrator, Marc “Coop” Cooper one day decided to learn how to make super premium ice cream, eventually going on to open two popular ice cream shops in the Boston area and winning many awards for his delicious frozen treats along the way. Ice cream, however, is a pretty seasonal business, and Marc wanted to find a way to keep his staff busy and employed in the off-season.

Enter, hot fudge.

COOP’s hot fudge became so popular that Marc spun the hot fudge business off from the ice cream business and went on to innovate from there, creating a salted caramel sauce, cold-brew mocha sauce, and even a vegan hot fudge!

All of COOP’s sauces are made with ingredients you can pronounce, never anything artificial. Fresh cream, cane sugar, butter, chocolate, cocoa powder, and brown sugar are the only ingredients in the Original hot fudge. The secret is in using the highest quality ingredients along with good innovative techniques.

Perhaps even more innovative than the incredible dessert sauces themselves is COOP’s partnership with Project Place’s WOW (Working Opportunities for Women). Project Place is a Boston-based social services agency that promotes a community of hope and opportunity for homeless and low-income individuals by providing the skills, education and resources needed to obtain and sustain employment and housing. Their goal is to end homelessness by providing pathways to attain jobs, housing, & hope. COOP’s became WOW’s first customer back in 2016 and they haven’t looked back since.

Whether it’s the distinctive drip lids or the simple ingredients that first draw you to COOP’s, the absolute deliciousness along with the social good will keep you coming back for more! You can pick up many of COOP’s sauces right in our lobby Mercantile or at many grocery stores throughout New England and beyond. For a wintertime treat, COOP’s also makes a simple & cozy hot cocoa mix that we have available in our Mercantile as well as as part of our Fireside Experience package.

Our Partners
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