Our Promise

We are passionate about your experience on our website and the content we provide here. Selecting a hotel can be daunting, and we strive to make that process a little easier by painting a true picture of what we are about. From the pictures of our staff to the blog posts written by them, what you see here is genuinely who we are.

If you are shopping around and see a different offer for The Lenox on another site, let us know and we will make it right. We would be honored to be your home in Boston!

[email protected] | 800.225.7676

Half a Century of Dedication

Half a Century of Dedication

Dear Mary,

For nearly 50 years, you have been a shining example of hard work and perseverance at The Lenox. We’ve worked side by side for 25 of those years, seeing many changes come our way. Working in the heart of Back Bay, you’ve experienced incredible moments in time: The Big Dig, countless Boston Marathons, the ’86 Celtics, and the ’04 Sox all come to mind! You’ve seen a myriad of renovations, iterations of our restaurants (remember Diamond Jim’s?!), not to mention the countless team members you’ve worked alongside.

But the constant through all of these decades of change has been YOU! Thank you for the years of steadfast dedication, ensuring our hotel is clean and comfortable for both our guests and team alike. I’m so happy for your next chapter to begin, spending lots of time with your four kids, two grandkids, and, of course, your cats! Congratulations on your retirement! We will miss you!


Director of Housekeeping