Our Promise

We are passionate about your experience on our website and the content we provide here. Selecting a hotel can be daunting, and we strive to make that process a little easier by painting a true picture of what we are about. From the pictures of our staff to the blog posts written by them, what you see here is genuinely who we are.

If you are shopping around and see a different offer for The Lenox on another site, let us know and we will make it right. We would be honored to be your home in Boston!

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Roger Saunders on Diamond Jim’s

Roger Saunders on Diamond Jim’s

In 1983 the Boston Herald called the Saunders Family the “Hub’s First Family of Hoteliers” and over 30 years later those words still ring true. Genuine hospitality is something that Roger Saunders, patriarch of the Saunders Hotel group, has been preaching in Boston’s Back Bay long before in-room WiFi, Bluetooth clock radios, and digital room keys. At the Lenox, the flagship property of the Saunders collection, the spirit of a fiercely independent, family run business is still our obsession. More than any brick or chandelier could, the people have made the Lenox a part of the very fabric of Boston. To celebrate this proud heritage, I sat down with Mr. Saunders to talk hospitality. From time to time we will share pieces of this oral history. Sit back and enjoy the first nugget of our past from a legend in the industry.


Tagged: history